Return Policy for Lovers + Friends Clothing
Thank you for shopping with Lovers + Friends Clothing at lovers-friendsclothing.com. We want you to be completely satisfied with your purchase. If for any reason you need to return an item, please review the policy below to understand how the process works and what conditions apply.
Eligibility and General Guidelines
Items purchased from lovers-friendsclothing.com are eligible for a refund when returned within 30 days from the date of delivery, provided they are in new, unworn condition with all original tags still attached. Merchandise that is marked as FINAL SALE on the product page and at checkout cannot be returned or refunded.
All returned items must be free from wear, stains, odors, or any signs of use that would prevent them from being resold as new. Returns that do not meet these standards may be returned back to the customer or deemed ineligible for a refund.
How to Return a Domestic Order
- Within 30 days from the date your package was delivered, place the items you wish to return into an appropriate box or package.
- Ensure that all original tags remain attached to the items.
- Include any paperwork or proof of purchase that accompanied your order.
- Follow the instructions provided at checkout for completing the return shipment.
Once your return is received and inspected, refunds will be processed according to the original method of payment. Please allow a reasonable amount of time for your bank or card issuer to reflect the refund on your account after it has been issued.
International Returns
The same eligibility standards apply to international orders: items must be in original condition with tags attached to qualify for return.
To initiate an international return, prepare your package with the items and documentation, and send it back following the return instructions provided when you placed your order.
Please note that international customers are responsible for arranging and covering return shipment to the designated return address. Refunds will be issued after the returned items are received and inspected.
Condition of Returned Merchandise
Whether domestic or international, all returned merchandise must remain in its original and unworn condition, with original labels attached. Items that have been worn, washed, or show signs of use will not be eligible for a refund. Lovers + Friends Clothing reserves the right to refuse any return that does not meet these condition requirements.
Time Frame for Refunds
After we receive and inspect your returned package, refunds will typically be processed within a specified number of business days. The timing for the refund to appear on your statement may vary depending on the policies and processing times of your financial institution.
Additional Notes
Please be aware that some products may be labeled FINAL SALE and are not eligible for return or refund under any circumstances. These items are clearly marked on the product page before purchase.
Lovers + Friends Clothing is committed to providing a straightforward and transparent return experience. If you have questions about whether your item qualifies for return, please refer to the product details before making your purchase.